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We get it.

Trying new things can be scary--especially with fermentation.

  • Maybe you are new to fermentation and are worried that might mess it up.
  • Maybe you've tried making kombucha or other fermented drinks with little success. 
  • Maybe you've just never heard of a Ginger Bug before and are nervous that it sounds too good to be true?

That's why we've created our "No Worries" Ginger Bug Guarantee.

We promise that our Ginger Bug culture will reactivate and brew soda or we'll send you a replacement Ginger Bug culture for FREE.

Here are the details:

  • Gaurantee is good for one (1) replacement Ginger Bug culture starter packet per customer.
  • Gaurantee is valid for 30 days after the date of your original Ginger Bug purchase.
  • You MUST follow the included instructions for Ginger Bug activation & use. Gaurantee not valid if instructions not followed.
  • To claim, simply email us at with your order number and a description of the problem.